Refund Policy

This Refund Policy describes when and how refunds are issued for paid plans on the YouTube Transcripts API (“the Service”). It supplements our Terms of Service.

Subscriptions

• Paid plans are billed in advance for each billing period.
• You can cancel anytime from your dashboard billing page. Cancellation stops future charges; your plan stays active until the end of the current period.
• We generally do not provide prorated refunds for partial billing periods once a period has begun.

Credits

Credits included with a plan are allotted per billing period and do not carry a cash value. Unused credits expire at the end of the period and are not refundable or transferable.

When we do issue refunds

We may issue a refund at our discretion, for example when:

• You were charged in error or double-charged.
• A sustained Service outage prevented you from using a plan you paid for.
• Refunds are required by applicable consumer-protection law.

How to request a refund

Email accounts@youtubetranscripts.co from your account email within 14 days of the charge, including your account email and the transaction date. We aim to respond within a few business days.